Insights

We have a serious Perception Gap in agencies. 

47% of Account people agree they function as Influencers of Creativity. Agreement  among Non-AM respondents is 24%.

 

(See below: The Case for Client Leadership)

January 18, 2023

From Account Management to Client Leadership

Raise your hand if you remember when…

Jan 20, 2025

Account(able) Leadership: a Business & Growth Advantage

Expectations for Account teams are unclear & inconsistent. As it relates to growth,  just 44% of all research respondents agree Account teams take an active role in growing the client’s business.

 

(See below: The Case for Client Leadership)

Insights

For more insights, read this topline report from our proprietary study, The Case for Client Leadership

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