Insights

We have a serious Perception Gap 

in agencies. 

47% of Account people agree they function as Influencers of Creativity. Agreement  among Non-AM respondents is 24%.


(See below: The Case for Client Leadership)

January 18, 2023

From Account Management to Client Leadership

Raise your hand if you remember when…

Jan 20, 2025

Through Others We Become Ourselves

By tuning into discussions with others who understand the challenges...

Expectations for Account teams are unclear & inconsistent. As it relates to growth,  just 44% of all research respondents agree Account teams take an active role in growing the client’s business.

 

(See below: The Case for Client Leadership)

Insights

For more insights, read this topline report from
 our proprietary study, The Case for
Client Leadership

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